Privacy Policy

Effective date: July 21, 2026

Auto Lien Service respects the privacy of website visitors, prospective clients, clients, vehicle owners, lienholders, and other people whose information may appear in a vehicle lien file. This Privacy Policy explains what information Auto Lien Service collects, how we use it, when we disclose it, and the choices available to you.

Information We Collect

Auto Lien Service collects information that you provide through the website, by phone, by mail, or during the lien-processing relationship.

The information may include:

Your name, business name, mailing address, email address, and telephone number
Vehicle identification numbers, plate numbers, vehicle descriptions, title information, and registration information
Repair orders, invoices, storage records, tow authorizations, impound records, leases, rental records, and owner communications
Information about registered owners, legal owners, security interest holders, buyers, and other parties connected to a vehicle
Payment records and transaction information
Messages, documents, and other information submitted with an inquiry or service request

Please do not submit Social Security numbers, financial account credentials, medical information, or other information that Auto Lien Service has not specifically requested.

Information Collected Automatically

Auto Lien Service uses Google Analytics to understand how visitors find and use this website. Google Analytics may collect information such as:

Pages viewed
Visit dates and duration
Referring websites or search terms
Approximate location
Browser type
Device type
Operating system
General interaction and session information

Google Analytics may place first-party cookies or use similar identifiers to measure website activity. Auto Lien Service uses this information to assess website performance and improve site content. Auto Lien Service does not use Google Analytics for remarketing, targeted advertising, or the sale of personal information.

Google Search Console provides aggregated information about website visibility and search performance. It does not require Auto Lien Service to place a Search Console tracking cookie on your device.

How We Use Information

Auto Lien Service uses personal information to:

Respond to inquiries
Evaluate whether a requested lien-processing service may fit the submitted facts
Open, review, process, document, and close vehicle lien files
Request authorized vehicle records
Identify registered owners, legal owners, and security interest holders
Prepare and send notices
Coordinate certified mail, publication, auction, and title-support work
Communicate about file status, missing documents, charges, deadlines, and service results
Process payments and maintain accounting records
Protect the security and integrity of our website, records, and services
Comply with legal, regulatory, contractual, and record-retention obligations
Establish, exercise, or defend legal claims
Improve website content and business operations

DMV and Vehicle Record Information

Auto Lien Service may obtain vehicle record information when a client has requested a qualifying lien-processing service and the record request is authorized by applicable law.

Vehicle record information is used only for the requested file, including owner identification, lien foreclosure notice, auction documentation, title support, and related compliance work. Auto Lien Service does not sell DMV-derived personal information or use it for unrelated marketing.

Clients must provide accurate facts and a lawful basis for any requested record search. Auto Lien Service may refuse or stop work when the requested use appears unauthorized, incomplete, misleading, or inconsistent with applicable law.

How We Disclose Information

Auto Lien Service may disclose information to:

Oregon Driver and Motor Vehicle Services
The United States Postal Service and mailing vendors
Newspapers or publication providers when a public notice is required
Auction providers when an auction is part of the applicable process
Payment processors, accountants, website hosts, cloud-storage providers, and other vendors that support our operations
Attorneys, insurers, regulators, courts, law enforcement, or government authorities when disclosure is legally required or reasonably necessary
A successor entity in connection with a merger, sale, reorganization, or transfer of business assets

Auto Lien Service does not sell personal information. Auto Lien Service does not disclose personal information for cross-context behavioral advertising or targeted advertising.

Cookies and Analytics Choices

This website uses Google Analytics cookies for website measurement. You may restrict or delete cookies through your browser settings. You may also use the Google Analytics opt-out browser add-on where available.

Blocking or deleting analytics cookies should not prevent you from reading the public pages of this website.

Data Retention

Auto Lien Service retains information for as long as reasonably necessary to provide services, document lien-processing work, satisfy legal or regulatory requirements, maintain business and tax records, resolve disputes, and enforce agreements.

Oregon possessory lien records may be retained for at least five years when applicable. Some records may be kept longer when required by law, a pending dispute, an insurance obligation, or another legitimate business need.

Data Security

Auto Lien Service uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

No internet transmission, email system, cloud service, or storage method can be guaranteed completely secure. You should use reasonable care when transmitting sensitive documents.

Oregon Privacy Rights

Oregon residents may have rights concerning personal data when the Oregon Consumer Privacy Act applies to the business and the requested information. These rights may include access, correction, deletion, portability, and information about certain disclosures.

Auto Lien Service may need to verify your identity and authority before acting on a request. Some information may be exempt from a request or retained when necessary to comply with law, complete a transaction, protect legal rights, prevent fraud, or maintain required records.

Auto Lien Service does not sell personal data or process personal data for targeted advertising.

Children's Privacy

This website and Auto Lien Service's services are intended for adults and businesses. Auto Lien Service does not knowingly collect personal information directly from children under 13 through this website.

Third-Party Websites

This website may link to Oregon government websites, service providers, or other third-party websites. Auto Lien Service does not control the privacy, security, accuracy, or availability of third-party websites.

Changes to This Privacy Policy

Auto Lien Service may revise this Privacy Policy when its services, technology, or legal obligations change. The effective date at the top identifies the current version.

Contact Auto Lien Service

Questions or privacy requests may be directed to:

Auto Lien Service
1269 NW Wall Street
Bend, OR 97701-1936
Phone: 1-541-306-1087

Email: info@autolienservice.com
Website: https://www.autolienservice.com/